# TRONow FAQ: purchases, deposits and API access

Answers about one-hour Energy rentals, wallet payments, merchant deposit addresses, the 20 TRX API threshold, order tracking and secure integration.

Canonical: https://tronow.io/en/faq/
Reviewed by TRONow · 2026-09-12

## Do I have to register to buy Energy?

The website offers wallet direct purchase when a valid quote is available. Merchant API use requires an account and activation. A disabled purchase button or unavailable quote is not a payment instruction; wait for an available quote before sending funds.

## Which wallet should I enter?

Enter the TRON wallet that will send the payment and receive the Energy. Use your own wallet and the exact address shown in the payment flow. An exchange withdrawal may come from a different sender and cannot reliably match the entered wallet.

## Why are there 65K and 131K choices?

They are presets for selecting Energy quantity. Actual contract consumption depends on the transaction and chain state. Custom Energy is supported when a quote is available. All currently offered purchases use a fixed one-hour rental.

## Why does my merchant account have no deposit address?

New accounts do not automatically receive a deposit address. Open the console's deposit page, contact support through its Telegram link and request an exclusive address. An administrator assigns it before you can deposit to it.

## When can I use the merchant API?

The API becomes available after confirmed qualifying deposits total at least 20 TRX. This is an activation threshold, not a per-request charge or a promise that 20 TRX will cover a particular workload. Your available balance must also cover each order.

## Does an accepted API request mean the Energy arrived?

No. Order acceptance starts processing. Store the returned order ID, query its status or process the verified callback, and inspect delivery evidence before treating it as completed. A request timeout also does not prove failure.

## What if a payment is late or its amount is wrong?

Do not send a second payment automatically. Keep the transaction hash, sender, amount and payment time, then contact support. The payment may need review. A five-minute quote does not override the execution cost check.

## Can an AI tool help with integration?

Yes. Download the public Skill, OpenAPI contract and Node.js client from the API guide. Give those public materials to your developer or assistant; keep API secrets in your server environment. Never paste a production secret into a public prompt, browser bundle or repository.

## Does renting Energy eliminate every network fee?

No. Energy, bandwidth and address activation are separate concerns. Check whether the recipient address is active and whether the sending wallet has sufficient bandwidth and TRX for any remaining fees.

## Resource library

- [TRON Energy and USDT transfer fees](https://tronow.io/en/guides/tron-energy-usdt/)
- [Build reliable TRON Energy purchases with an API](https://tronow.io/en/guides/tron-energy-api/)
- [About TRONow: TRON Energy rental and merchant API](https://tronow.io/en/about/)
- [How TRONow Energy pricing works](https://tronow.io/en/pricing/)
- [Engineering reliable TRON Energy API orders](https://tronow.io/en/guides/reliable-energy-integration/)